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GE Money Bank Support Ticket - fraud Illegal use of my card

GE Money Bank Support Ticket

fraud Illegal use of my card - WALMART CREDIT

Created By: EchoGreen's Picture EchoGreen Last Reply: nessajoseph's Picture nessajoseph
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 3 years ago
Department: General Replies: 2
Product: WALMART CREDIT

I have your Walmart Moneycard that you reload. Someone hacked into my account & used my card to purchase something from Digital Star from the UK for $74.95. I called the number 1-877-937-4098,to get this taken care of & I get some moron in the Philippians who barely speaks English! They can't help me said they couldn't do anything & HUNG UP ON ME! WTF*. I needed that money to pay a bill that is due today!. I closed out any money I had on this card and WILL NOT use it again, EVER.. plus you charged me an extra $3.00 just to do that. I would like my money $74.95 plus the $3.00 back, do not credit this card back just send me a check. please contact me back ASAP via this e-mail, so that we may resolve this matter. If you can't help me them I want to talk to the CEO of this company! Thank-you. Michelle


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GECapitalCares says: (7 years ago)
 0
Michelle - I'm sorry to hear you're experiencing difficulties. We'd like to connect with you as soon as possible to research your account and resolve.

The reloadable WalMart MoneyCard is managed by GreenDot. Please email your name and contact phone number to customer.advocacy@greendotcorp.com. The consumer advocacy team will work with you to resolve.
Thank you for reaching out. Please don’t hesitate to follow up here if you have additional questions.

Regards,
Nicole
GE Capital




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