GE Money Bank Consumer Complaints All Reviews

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GE Money Bank Reviews

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    I applied for a small car loan on the GE Money website online application, I received a call back 3 day's later with an email following requesting all this documentation including a manual identification which I had to go down to the post office to do. I sent all the relevant documentation required, and over a few more days of phone communication I was made to believe my application would be approved only to be told a week later on the day I thought I was going to purchase my car that it was denied. From the day of my application this whole process took over a week of what i'd... More...
    (Credit Cards, Finance, Banks)
    cswann2015's Picture   cswann2015    0 Comments   Comments
  • Walmart

    My husband has (or had) a Walmart credit card for many years. We paid off the balance in full in November 2013 and had been making all payments prior to then. We get a letter the other day in the mail stating that as a result of a Transunion credit report, Walmart has CANCELLED the credit card! His credit score has not waivered too much and has actually been going up the past couple of months. How in the hell can Walmart cancel his account, especially when he is in excellent standing with them and hasn't even had a balance for the past 3 months??? More...
    (Credit Cards, Finance, Banks)
    kbcouch's Picture   kbcouch    0 Comments   Comments
  • WASTE of time!!!!

    I know I do not have perfect credit, been working on it now for over 3 years; have a car loan, small limit credit card and some dep store credit cards (and no, they are not toped up) all get paid on time. So I do have a couple of small medical collections; big freaking deal! my credit score is 650. Ok, so I go to Pep Boys I fill out ap, answer all the questions, after over 30 mins I get turned down was told I will receive a letter. Fine. This morning I get a call at work from this GE Money Bank ask me couple questions,and what happens? Was told, again, I don't qualify and I will... More...
    (Credit Cards, Finance, Banks)
    measureThis's Picture   measureThis    0 Comments   Comments
  • Just ME

    I am trying to pay my GE Bank Credit card I want this off my back a payment was short and I've been trying to catch up as my employeer has changed billing dates and practices (another story for another day) in the meantime I have been trying to get a favorable payment plan. I feel like I'm talking to someone mile away. All they tell me is they will waive late fees. I've been paying every month but somehow am now 2 months past due. Each time I've had fees waived I've been told to call back once it post and there may be something that can be done. NOthing has been... More...
    (Credit Cards, Finance, Banks)
    Shotie's Picture   Shotie    1 Comments   Comments

    This review has been resolved or replied to by this company. HORRIBLE CUSTOMER SERVICE! We missed the due date for a payment due on the 8th of the month. I iimmediately paid the amount due on the 16th over the phone with a customer service rep who also reversed the late fee that was assesed to our account and I was told nothing would change on our account as we are valued customers and have never missed a payment before. The next bill also had a late fee in the amount of $35 which was $10 more than the 1st late fee that was reversed. I called and the late fee was reversed again, they apologized on behalf of GE. Following bill had another late fee. I... More...
    (Credit Cards, Finance, Banks)

    I have Walmart Money Card Visa/Debit that you reload. Someone hacked into my account & used my card to purchase something from Digital Star from the UK for $74.95?! I called the number 1-877-937-4098,to get this taken care of & I get some moron in the Philippians who barely speaks English! They can't help me said they couldn't do anything & HUNG UP ON ME! WTF*. I needed that money to pay a bill that is due today! I closed out any money I had on this card and WILL NOT use it again, EVER.. plus they charged me an extra $3.00 just to do that. I have told ALL my fiends... More...
    (Credit Cards, Finance, Banks)
    EchoGreen's Picture   EchoGreen    2 Comments   Comments
  • prepaid card

    As a customer of GE MONEY BANK card holder there`s a compamy claiming too be a representative for your company so there is a scam goin on that needs to be ivestigated asap,they are ripping people off.And the numbers that they are calling from are 18635881202 and 13523984490 and they are offering people cash laons. More...
    (Legal Services)
    600sbl's Picture   600sbl    0 Comments   Comments
  • Terrible GE Customer Service

    This review has been resolved or replied to by this company. Terrible customer service. We missed the due date for a payment. We immediately paid the amount due 8 days later. Our next bill had a late fee. Fine. We were late and paid. Following bill had another late fee. We called and the customer service representative,Narayan, was totally clueless and rude. When asked whey were were getting a second late fee she said we were delinquent for 2 months. I had all bank statements for the last 6 months in front of me and asked which months we were late. She told me about the July late payment. I agreed. Then asked about the second late payment. She made... More...
    (Credit Cards, Finance, Banks)
    GEHater's Picture   GEHater    1 Comments   Comments

    I financed a motorcycle through GEMB and paid it off after 2.5 years when I sold it in May 2011. After 3 separate attempts for them to send me the title and or release, the buyer still can't register/insure the bike because GEMB still has a lien on it. Also got wrong information repeatedly from all the agents, regarding dates and the ability to send out the release directly to the buyer. They were great when they financed me! Quick processing, etc, etc. But when the money stops coming, they could give a lesser you know what. This company SUCKS and I would NOT recommend... More...
    (Credit Cards, Finance, Banks)
    VlaDeMaN's Picture   VlaDeMaN    1 Comments   Comments
  • Buyer Beware!!!

    Friends, I recomend that you do not get a Paypal/GE Money Credit Card. The reason is simple. If you have a personal AND Business PayPal account, you will be unable to use the checking account associated with the personal account to pay the business card and Vice Versa!! Secondly, the customer service is horrible at GE Money Bank!! I paid for several items with my savings account. When my credit card became due, I paid the payment with my savings account because it was shown as a payment option in the drop down box. When I made the payment, Paypal/GE Money processed the payment twice... More...
    (Credit Cards, Finance, Banks)
    rbass's Picture   rbass    1 Comments   Comments
  • Stay Far Away From This Creditor!

    I obtained a GAP Visa card from GE Money Bank several weeks ago that has been a nightmare. My fico score is 793, as advised by my local bank who ran my credit yesterday. Someone with my credit score is accustomed to dealing with American Express white glove service -- no a loan shark, subprime, usurious company like GE Credit. Your phone calls get picked up in famous India known for laziness, incompetence and, cheap labor. I only wish GE had not been bailed out when they almost went under during economic collapse. They are pigs! More...
    (Credit Cards, Finance, Banks)
    radist's Picture   radist    1 Comments   Comments
  • No more business with GE Money Bank

    I am very frustrated and disappointed with GE Money Bank (GEMB). I will close all my accounts linked to this institution and avoid future business. Customer service is by far, the lousiest service I have ever received from any company. They have no business ethic, respect or consideration for their customers. For the past two weeks, I have been calling GEMB because over a month a half, they received and cashed a payment in the amount of $500 from my bank. However, they have not credited the $500 to my GEMB account. I have called their Customer Service department in more than four occasions... More...
    (Shopping, Chain Stores)
    Kallygh's Picture   Kallygh    2 Comments   Comments
  • close account

    I;m writeing in regards to my walmart account being closed. I tryed my hardest to get things done right. It was my mistake when I put it in the coumpter. Was no told about it until I was called. So I asked if I could do that right way again with the right date. She said that I would have to do it over the phone with my check account. So I gave her all the numbers on the check. We both throught it was right until it came back saying the numbers were wrong. So we tryed it again. The same thing happen. The last call I got I gave the same numbers and it went throught. Know you have cut off the... More...
    (Credit Cards, Finance, Banks)
    smith91750's Picture   smith91750    1 Comments   Comments
  • Unreachable

    I had a credit line through Citi Finanacial, however, it was recently transitioned to GE Money. When I tried to reach GE Money I was on hold for over an hour and a half, never reaching a representative. It is ridiculous to only have customer service accessible via phone and to have such terrible wait times. There are many options to improve your customer service such as allowing us to enter our account/telephone # and have you call us when available. Or, offer a live chat or email option to correspond with customer service. I am severely disappointed with the level of service and will... More...
    (Credit Cards, Finance, Banks)
    12Chris12's Picture   12Chris12    1 Comments   Comments
  • fake promo rate

    We bought a reclining love seat at Rooms To Go 12 months ago. We accepted the 24 month no payment no interest offer. We were a little surprised when we got a bill stating that our 12 month promo period had ended and the minumum amount due was 15.00. I called GE Money Bank to resolve the issue. The rep agreed it was thier error. He then told me that I needed to make at least the 15.00 minimum pmt to avoid late charges and keep the account current! When I told him that my contract clearly stated NO PAYMENTS and NO INTEREST for 24 mos. He put me on hold for several minutes while he... More...
    (Credit Cards, Finance, Banks)
    DeanaDutcher's Picture   DeanaDutcher    0 Comments   Comments
  • Payoffs

    I have a walmart credit card with a $300 limit. We have had some financial problems and it has gotten with late fees and finance charges up to $511.54. I just closed a retirement fund and decided to call GE. Money Bank today to talk about doing a payoff. I was offering to pay $400.00 today to get this paid off. I was told by Mr.Daniel Mcneel the supervisor that he would take no less than the $511.54. That we were in their payment plan for $20.00 a month. I stated that at $20.00 a month that it would take 2.5yrs. to pay off. When I WOULD BE GLAD TO PAY $400 TODAY. HE {Mr.Daniel Mcneel}... More...
    (Credit Cards, Finance, Banks)
    jewell7088's Picture   jewell7088    0 Comments   Comments
  • Walmart

    I had a 300.00 limit on my card.Because of financial difficulties we had gotten behind and it has {with late fees and finance charges] gotten to 511.54 cents. We are enrolled into their payment plan were we pay 20.00 a month. I just cashed out a retirement that I didnt need anymore. I called today and wanted to negotiate a payoff. I offered to pay 400.00 today to close the account. I was told by the supervisor Daniel Mcneel that because we were not 2 months behind on our payment plan then they would not discuss a payoff.And the least he would take would be the full amount of 511.54. I... More...
    (Credit Cards, Finance, Banks)
    jewell7088's Picture   jewell7088    0 Comments   Comments
  • Care Credit charges

    Care Credit is not advertised as a Credit Card. We were told we could make payments with no finance charges. The monthly statement even shows no end date, just "promotional-until paid off". Every payment has been made early, and I am still being charged late fees and finance charges. After the first fee/charge, I wrote a letter to GE Money Bank, and received a nice response. The fees/charges were credited back on my next statement, but then it was charged back again, and is being charged again every month. I have repeatedly called and written GE Money, and talked to the... More...
    (Credit Cards, Finance, Banks)
    gator2's Picture   gator2    1 Comments   Comments
  • Horrible company

    We got an auto loan through GE Money bank. 4 months after I faxed my information my direct withdrawl, finally went through. Soon after I got a call saying that they didn't recieve my payment. I looked at my statement and could clearly see that they DID recieve it on time. The person on the phone was rude and demanded that I make a payment over the phone. I said no and that I would call their customer service in the morning. When I did they tole me of some mistake that they made and put my money in someone elses account. I asked them why the collection people were demaning money for a... More...
    (Credit Cards, Finance, Banks)
    sln1294's Picture   sln1294    0 Comments   Comments
  • Fees, Charges, Bilking consumers

    If you have had problems with GE Money Bank, (GEMB), please contact your states' Attorney General's Office immediately. Most states allow you to file a complaint online; it typically takes about 20 minutes if you have all your information ready. I have spoken with several private attorneys who specialize in Class Action lawsuits. GEMB is on many a state's 'watch-list.' When enough complaints have been filed, your Attorney General will take action; it is to the consumer's advantage for the A.G. to file a Class Action suit vs. a private attorney doing so.... More...
    (Credit Cards, Finance, Banks)
    Jackb's Picture   Jackb    2 Comments   Comments
  • GE Money Bank

    WALMART CREDIT CARD: Getting a credit card thru GE is a long tedious process. My application is going on three weeks now. Customer service people just give incorrect answers and fail to process my application. I am now unable to get credit while card is being processed (as stated on the Walmart website) and I have not received a credit card to date. In other words you have me hung up for as long as your system may take. More...
    (Credit Cards, Finance, Banks)
    AAltmanS's Picture   AAltmanS    2 Comments   Comments


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